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The aims of this assessment task are to ensure that you know how to use the basic information communication technologies that you will need to successfully study at Southern Cross University. In particular, this assignment aims to familiarise you with various aspects of the online Blackboard site MySCU, your SCU Webmail, and various vital site pages within the university website. By doing these tasks, sometimes by trial and error, you will learn how to access important information, and how to submit assignments.
The assignment will run as a 'treasure hunt' and consists of five short interrelated online tasks. One of these tasks involves answering a short online quiz. You may attempt the quiz as often as you need to, as in the end you need to get all five correct.
Some other tasks require your tutor to check your work, which might take a day or two. Most tasks only appear once the previous task has been completed successfully.
The tasks are numbered, so it helps to do them in order. You must complete all five tasks (including correctly answering all five questions in the quiz) in order to satisfy requirements for this assessment task and earn 10%.
Here are the instructions to get you started:
Remember: one of the tasks involves answering a short quiz online.
Submission method: Upload through MySCU 'submit assessments' link. (NB: Clear upload instructions/training are part of Assignment 1).
You must upload your essay through Turnitin. After a few minutes you can click on 'View/ Complete' again to view your originality report. You can re-edit and upload multiple times until the due date. Please note, subsequent originality reports can take up to 24 hours to generate.
The aims of this assessment task are threefold:
http://www.scu.edu.au/academicskills. There you can click through to the Quick Guides and download the following:
▪ A model essay structure (http://www.scu.edu.au/teachinglearning/
▪ Connecting your ideas, linking words (http://www.scu.edu.au/teachinglearning/ download.php?doc_id=12755&site_id=301&file_ext=.pdf)
Assessment | 9
▪ Editing your assignments (http://www.scu.edu.au/teachinglearning/ download.php?doc_id=12756&site_id=301&file_ext=.pdf)
▪ How to write a good introduction (http://www.scu.edu.au/teachinglearning/ download.php?doc_id=12761&site_id=301&file_ext=.pdf)
▪ How to demonstrate critical judgment (http://www.scu.edu.au/teachinglearning/ download.php?doc_id=12759&site_id=301&file_ext=.pdf)
▪ Writing analytically and persuasively (http://www.scu.edu.au/teachinglearning/ download.php?doc_id=12782&site_id=301&file_ext=.pdf)
▪ Reflective writing (http://www.scu.edu.au/teachinglearning/
▪ Writing paragraphs (http://www.scu.edu.au/teachinglearning/
Summers, J & Smith, B 2010, 'Referencing', Communication skills handbook: How to succeed in written and oral communication, John Wiley & Sons Australia, pp. 17–38.
(This Reading is accessible through myReadings).
The essay question
Which communication theories that you have researched and applied, provide most insight into understanding the dynamics of the observed event?
Draw on the materials and subject matter of Module One and the skills developed through Module Two. With reference to at least three communication theories (or aspects of theories), analyse the communication event you have observed. In your essay compare and contrast the usefulness of the selected communication theories for analysing the event. Reference the essay correctly (using in-text referencing as well as a list of references at the end of your essay), in the style described by Summers and Smith (2010).
Step 1: Find your reference material
Before you write your essay you need to find at least five references which will help you to develop your argument and therefore your essay. You must use at least:
In addition, you must choose two more from the following list:
You will need to select reference material which is relevant and appropriate to the essay question and take notes with the purpose of answering your essay question.
Step 2: Observe a 'communication event'
Choose a live setting which relates to your course where two or more people are interacting with each other (reality TV shows are not allowed). For example, if you are a business student, you might want to go shopping with a friend and observe an interaction between the
salesperson and your friend. If you are a tourism or hospitality student you may want to observe an interaction between staff in a restaurant or hotel and a friend. Your tutor will have lots of ideas for settings and will discuss options with you early in the study period.
Observe the interaction, looking for evidence of aspects of communication theories that are covered in Topics 1–3. Take notes straight after you leave the interaction under headings, for example:
Step 3: Analyse the event
Using the communication theories you have selected, analyse the communication event and seek deeper insight into the event, and its participants.
Step 4: Decide on your position
After you have analysed the situation using the communication theories, decide on the position you will take on the essay question. How much more have you learned by applying the theories? In your essay, state which theories were most useful, or gave most insight, and why.
If you want to learn more about 'position', go to the Academic Skills website, download and read the following information sheet: 'Developing an Argument: Essay'
Step 5: Write your essay
Using the resources which have been provided to you, plan, draft and write your essay.
The recommended resources are the relevant Readings for Topic 6, the Academic Skills Information Guides on essay writing:
Your essay should contain the following structural elements:
For such a short essay you do not need to use headings.
Within your essay you must refer to each one of your five references, using the in-text referencing style described in Summers and Smith (2010). You need to show that you can reference both a direct quote and a paraphrased idea.
Step 6: Write a reference list
Write a reference list for your references. Remember you have to include at least five references from various sources which conform to the author–date system described in Summers and Smith (2010).
Submitted recording section: Choose a five – ten minute segment (five mins is sufficient).
◦ Intercultural communication.
◦ Presentations and / persuasion.
◦ Groups, meetings and / or discussions (formal and informal).
◦ Trust and/or conflict resolution issues.
Aim to have an interactive conversation that is engaged, structured but not stilted (do not read out loud from a prepared script!), and leaves room for opinions.
Recording and submission
Record the interview, preferably digitally (you can use the following file types: mpg, mp3, mov, avi, wmv). If that is not practical, you can record on video cassette, audio cassette or microcassette. (NB: There are no grades assigned for the quality of the recording). On the recording you need to be audible and/or visible.
Select a five-minute section of the interview that you think best represents your interviewing style and copy this. Submit this five-minute copied section of the recorded interview.
Do not submit the original! You will need your original recording for the next assignment. You will NOT receive the recording back, so do not send memory sticks or other expensive media. Do not delete your recording until you have completed and passed this unit.
Ensure that your recording is labelled with your name, student number, the unit code, and the date.
Listen carefully to the interview and consider the communication issues discussed. Read whatever background material you have gathered about the organisation. Drawing on materials from Topics 8 to 12 identify and evaluate the interpersonal communication issues in your participant's organisation from the employee's point of view. Relate these issues to theory and use academic research to support your findings. Present your findings in your report.
In this report:
Throughout your report, do not refer to your participant or their organisation by their real names. Use pseudonyms at all times, to protect the identity of your participant.
You must have at least eight academic (peer reviewed) references in your report. No Wikipedia or World Wide Web (Googled) references will be counted as academic.
Structure your report according to the relevant readings set for Topic 6:
Please note that all formal academic reports require the following sections:
Review your requirements with our FREE Assignment Understanding Brief and avoid last minute chaos.
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There could be various interpretations of communication theory, which depends on the purpose and the industry in which it is used (Harley, 2013). If we see the main point of a communication event, it is gathering of people that use engaging concepts and encourage communication between the messengers (senders and receivers). The event’s purpose completely depends on the kind of communication is expected, and the type of industry in which the event takes place (Solomon, 2013). A wide variety of verbal and non-verbal communication takes place in such a situation. The event allows one to send across his message to a large number of people. In the following essay, a communication event between a sports coach and his student will be demonstrated and analyzed (Patel & Malik, 2016).
The event setting was in a college ground, early morning, for sports practice. The main participants of this event were, my friend George and our coach Mr. Andrew. When it comes to running, there is literally no comparison to Mr. Andrew. He had been one of the best marathon runners of his time. He had participated in a number of marathons, only to win each of them. The other person, George, was an aspiring marathon runner. He had won a number of half marathons, thanks to his incredible stamina and sheer hard work. I was the third person present there, who was keenly observing the way Mr. Andrew was trying to help and advice George for the upcoming half marathon. The communication theories presented by this simple yet effective communication was incredible.
The main agenda of this short meeting was to encourage George for the upcoming half marathon. He was a bit discouraged after a finished tenth in his last half marathon. This had given his confidence, and his motivation to practice, a big hit. It was very much evident from the non-verbal communication, which a dismal face of George was putting through. He seemed least interested in practising, as compared to the times before.